Billing Admin Needed Immediately!
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Outsource Technical is currently looking for a Billing Admin for a client in Culver City, CA. You will be responsible for answering inbound phone calls from our client base, and ensuring appropriate resolution is quickly rendered to any billing issues. This requires close and dependable interaction with various departments within our organization – from the immediate Billing team to our Accounting, Network Administration, Sales, and Customer Support staff. As such, the Billing Administrator must have excellent communication skills, ability to problem solve complex issues, and most importantly always maintain an excellent rapport with our client base.
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- At least 1-2 years of experience in a Call center enviornment
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- At Least 1-2 years of experience in Billing or as a Billing Admin
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- Answering inbound phone calls to our call-center.
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- Manage customer past-dues via phone call and email reminders, and provide ‘walk-through’ assistance to customers to regain payment.
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- Assisting customers via online ticketing system and providing accurate resolution in a timely manner.
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If you are interested, please send your updated resume in Word Format and the following details as soon as possible. If you possess the required skills please make sure your resume reflects them and is a perfect match to the job requirements.
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1. When can you start?
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2. What is your availability for an interview, both phone and in-person? (kindly provide 2-3 options)
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3. What is your current & expected salary?
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4. If hired, will you be able to provide documentation of your eligibility to work in the US for all employers without sponsorship?
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5. If requested, would you be able to provide 2-3 professional references?
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6. Your contact number(s) and also the best times to call you.
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Please send your resume to jparker@ostechnical.com and call Johanna Parker at (310) 725-8513.
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