Countrywide LANCASTER CALL CENTER LOAN COUNSELORS Job Fair, 12/3, 2pm-5pm

On-Site Job Fair

Wednesday, December 3, 2008

2:00pm-5:00pm

177 Countrywide Way

Lancaster, CA 93536

(located between Avenue L & K on Division Street)

Meet America’s Dream Team ­ Countrywide Home Loans. When you’re the nation’s number one source for home loans*, every day offers ways to make a difference in people’s lives ­ and incredible bounds in your career. Come be the voice of a company committed to helping people¹s dreams come true.

Call Center Loan Counselor – Tuesday – Thursday 11am – 8pm, Friday 10am – 7pm, Saturday 5am – 2pm

Primary Responsibilities Include:

• Communicating regularly and effectively with homeowners that are seriously delinquent in order to identify and negotiate the best workout or collection option available for their individual needs.

• Negotiating terms with all involved parties (homeowners, investors/insurers, brokers, etc.) from the initial workout solicitation pre-approval to the final approval of workout once supporting documentation is received.

• Following up on all necessary documentation. Coordinating workout completion with applicable internal departments, when necessary.

• Completing documentation of workout and/or collection efforts including communications, reason for default, workout/payment plans, update phone numbers and mailing addresses.

• Preparing marketing materials based upon loan criteria.

A Successful Candidate Will Have:

• High school diploma or equivalent required

• 1+ years – Functional
• Ability to be a team player, detail oriented, self-motivated, and organize assigned work

• Excellent comprehension, listening, negotiating and verbal communication skills

• Strong analytical skills

• Effective written communication skills as well as basic mathematical skills

• Ability to multi-task and follow assignments to completion as well as maintain organization and manage time effectively
• Knowledge of mortgage banking, familiarity with loan product specific requirements as well as general knowledge of state and federal laws relating to financial privacy, fair lending, collections, bankruptcy, workout, foreclosure, payoffs and assumptions
• Ability to work with a variety of people with different levels of comprehension on how loans work and the consequences of their actions
• Proficiency in Windows application
• Typing speed – minimum 30 wpm. 10 key by touch
• College courses in Business, Finance or other related field
• Ability to navigate Countrywide’s applications
• 2+ years experience in high volume collection or telephone environment preferably in a mortgage/banking, insurance, real estate or other related environment

The ideal Candidate May Also Posses:

• College courses in Business, Finance or other related field

Countrywide is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people.

EOE. M/F/D/V

*As ranked for 2006 by Inside Mortgage Finance (Feb. 2, 2007) 2007.

To Apply for this position, please CLICK HERE

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